Digital utility companies use smart meters and smart boxes, digital productivity tools for employees, and automation of back-office processes to overcome the risks and threats that are common in the industry, while also facilitating smooth service delivery to customers. It requires them to be updated with any changes in real time and have the ability to analyze real-time data for effective decision making.
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In addition to leveling infrastructure grids, digital utility companies invest in digitizing their back-office processes such as billing, invoice management, service tracking, and account management for higher agility and productivity. To efficiently track the scale of large activities, they need a strong application that can increase demand and performance under high load conditions.
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While digital companies utility encourage innovation as core practices to serve their customers better, they need support for software quality assurance practices to ensure that their digital efforts produce the desired results. Despite digital innovation opening a new road for E & U businesses at various levels, utility application software testing makes checks at the base level to ensure that the application works well and performs well on all aspects.
Examples of how QA supports the Utility Industry Digital Initiative
Cloud performance testing ensures the simultaneous user scalability for the leading provider of home heating & comfort systems
The leading provider of home heating and comfort systems with the top HVAC systems, furnaces and air conditioners wants to ensure the best performance for all their products and applications facing the client.
Because this application connects all company stakeholders and attracts many activities, providers want to test system performance at 50,000 simultaneous users in the application environment built in SQL and IIS. They need a strong and low-cost load generation environment and formal processes, which will help them identify performance congestion and link test results with production data.
By applying a load making strategy that supports cloud and a strong and maintainable performance automation framework, clients can achieve:
25% increase in hardware performance
Optimization of 20% of server performance and simultaneous user scalability
30% increase in server response time
Reduction of overall performance testing costs
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Proprietary test automation framework increases cross module test coverage for the largest independent supplier of energy handling services & materials
One of the largest independent suppliers of energy handling services & materials in the northeastern region and US Atlantic wants to automate the testing process in all their application modules.
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Because there is no process or a predetermined test framework, changes that often occur and renewal in terms of causing severe data validation challenges. The company follows the agile development model and requires support to fight the crisis of the QA resources in their in-house team to carry out testing automation on their complex legal applications.
After standing their testing process with the implementation of the test automation framework, checklist, guidelines, best practices, and reusable templates, suppliers can realize the benefits of:
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60% increase in automation coverage throughout the application module
30% reduction in test execution time
75% reduction in test efforts with test automation
50% increase in application quality through proactive testing
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