The retail industry may be the most affected due to cross-industrial digitalization. It is unavoidable for retailers. Especially if they try to explore the stream of new income and business models. Bad experience will greatly affect business. Whether it's a window or online. Therefore complete end-to-end testing is needed before you stay.
On this blog, we will see how Indium helps the retail giant with the appropriate testing method and provides seamless testing support to encourage their retail operations.
About clients
Our clients are US-based retail giants, especially in the men's clothing business. They are one of the top 100 Omni-Channel retailers recognized by total retail. With the global business model, their online retail applications are global and inclusive shopping features and sophisticated companies.
Background about the application
Client applications mainly run two workflows: retail and rental with typical e-commerce models.
The extensive part of their business is Omni-channel. The client has developed a strategy in the Omni-Channel Personalization Room: Buy Online, take it in the store; joint cart; Loyalty points are obtained and redeemed throughout the channel; several customer service channels; Consistency of cross-channel prices, their business operations relies heavily on application software from the supply chain management system, e-commerce, sales system (post) to change inventory and campaign management systems dynamically.
Some of the use cases we handle for QA
Daily promotion updates in the content management system (CMS) and response (validation) on direct product pages, banner pages, promotional interactive applications in carts etc. The frequency of promotional updates usually varies 2 times a week - every day during the celebration period.
New inventory updates and product validation.
Omnichannel Governance: Activating channels at any point in customer purchases and validation at various touch points.
Complete Revamp page / function available.
Post validation.
Reporting and dashboard.
Security violations or not
Our security testing service is a must
Read more
Business challenge
With progressive applications in hand, the release cycle is at stake. Applications need to be updated and released in a shorter sprint with total quality. The main challenge includes,
1 - Increase the quality of the application
2 - Win the destination time to the market
3 - Optimize DEV life cycle
4 - Accessibility requirements
Because of these challenges, clients need experienced testing partners to recommend proper testing methods and provide seamless testing support to encourage their retail operations.
Indium software is a pioneer in software testing services with more than 2 decades of experience in quality assurance. We test a series of web applications for functional testing, regression automation testing, performance testing, accessibility validation (WCAG Compliance 2.0), database testing, ETL testing and fire testing.
Highlight Solution
The Indium team conducts complete testing requirements and prepares a test strategy report that includes:
Analysis of workflows for retail and rental scenarios: travel users, quality gates, omni-channel touch points.
Functionality, scope of testing, vulnerability score, frequency of updates for each function, business impact matrix.
The need for traceability matrix including the dependent scenario, priority, severity score.
Test automation process
Our test automation expert team carefully measures the winning test automation process.
Prepare test cases and test scripts.
Feasibility tests and execution priority reports.
Automation plans and scheduling.
Test case attendance: Manual scope and automation.
Manual pilot testing from test scripts.
Testing of automation execution, validation and reporting.
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